AI Chatbot
Customer support that doesn't sleep.
Answers customer questions on your website in your tone of voice. Captures leads, books appointments, and hands the hard cases to your team with the full context attached.
What it does
Answers your customers' actual questions.
Trained on your products, services, prices, FAQs, and policies. When someone asks "Do you ship to Slovakia?" it answers with the shipping cost, the lead time, and the link to start an order. Not a menu.
Captures leads while they're still warm.
Collects name, email, requirement, and qualifies the prospect against the rules you set. Pushes the lead into your CRM with full conversation history.
Books appointments without back-and-forth.
Checks your calendar, offers slots, books the meeting, sends the confirmation. Done in the same chat.
Escalates the hard cases properly.
When it doesn't know, it says so, and hands the conversation to a human with everything already in context. No "let me transfer you" routine where the customer has to repeat themselves.
How it works
Embeds on your website as a chat widget. Trained on your content (FAQs, product info, prices, policies) and connected to your CRM and calendar. Conversations happen in natural language, in any language your customers speak. When the AI hits its limits, it routes to a live agent with the full thread.
Visitor question
Customer asks anything, in any language.
Understand & decide
Intent recognized, action determined.
Answer, capture, or book
Resolved in the same conversation.
CRM, calendar, helpdesk
Synced to your existing stack.
This is built for you if…
- Your website gets 1,000+ visitors a month and most of them leave without converting.
- The same 10–20 questions account for 80% of your customer service emails.
- Your sales team is missing inbound leads because no one answers them fast enough.
- You operate across time zones or get traffic at night, and your team doesn't.
- You've tried a rules-based chatbot before and customers hated it.
- You want a chatbot that handles real conversations, not button menus.
Plugs into your existing setup
Drop in one script tag. The widget runs. CRM and calendar integrations come next.
What changes for you
Customer service capacity, multiplied.
Most clients see 60–80% of inbound questions handled without human involvement, while satisfaction scores hold steady or improve.
Faster conversion on the website.
Visitors get answers in seconds. The "I'll come back later" problem becomes "I'll do it now".
Leads captured around the clock.
Inbound stops going stale overnight. By the time your sales team logs in, leads are in CRM, qualified, with the conversation attached.
E-commerce · 50 employees · Anonymized under NDA
Case study
Losing customers to slow customer service. Inbound emails took 6–8 hours to answer, and 30% of traffic came outside business hours.
| Problem | Shipping questions, return policy, product availability, order status: all answered by hand, with hours of delay. |
| What we built | Widget trained on product catalogue, policies, and order system. Escalation to live agent with full thread for edge cases. |
Of inquiries handled automatically
Conversion on first-time visitors
Pricing
Discovery, content training, CRM & calendar integration, widget setup.
- Website widget deployment
- Content & FAQ training
- CRM integration
- 2–3 working sessions
Includes hosting, monitoring, and ongoing model tuning.
- Hosting & monitoring
- Ongoing model tuning
- Conversation analytics
- Volume-based pricing
Final pricing depends on monthly conversation volume, languages, and the integrations we connect. Quote within 48 hours of the discovery call.
Common questions
Will it make stuff up?
We design it not to. The AI answers only from your approved content (FAQ, product info, policies). For anything outside that, it escalates rather than guesses. We test this rigorously before launch.
Is it just another chatbot that frustrates people?
The old rules-based bots are what gave chatbots a bad name. This one uses current large language models (the same kind powering the AI you've used personally). It actually understands what people are asking, in their own words, in any language.
What if someone asks something sensitive?
Sensitive categories (medical, legal, financial advice, complaints, refund disputes) route to a human by default. You decide what's sensitive during setup.
How long does setup take?
Typically 2–3 weeks. We need 1–2 working sessions to gather your content (FAQs, product info, policies), and a few days to train and test.
Does it work on mobile?
Yes. The widget is responsive and works well on mobile browsers. We can also deploy it inside mobile apps if you have one.
What about WhatsApp, Messenger, Instagram DMs?
Yes, connectable via official Meta APIs as add-ons. Customers can chat with you wherever they're already chatting.
How does the live agent handoff work?
When the AI escalates, the conversation goes to your existing helpdesk (or to a Slack/Teams channel if you don't have one) with the full thread. The human picks up where the AI left off. No reintroductions.
What languages?
100+ languages out of the box. The same chatbot can answer a Hungarian customer in Hungarian and an English customer in English, switching mid-conversation if needed.
Talk to one yourself.
Visit our demo bot, ask it anything about KvantIQ. It's trained on the same site content you're reading now. If it answers well, that's the experience your customers get. If it doesn't, tell us why and we'll fix it.
Book a demo